Heal 癒し

Here at Emerge Wellness Tea Company, we want to share our love of tea with you, but if for some reason, you are not completely satisfied with your purchase, we will do what we can to make it right.

For all purchases that have been unopened and in the original packaging, we would be happy to offer a full refund within 30 days, excluding original and return shipping.

If you have opened your product and tasted or tested it, but are still unsatisfied, we would be happy to offer store credit for the purchased item after the item is returned and inspected for quality.

Damaged On Arrival: If any part of your order was damaged upon arrival, we would like to know. Once your order is on the move, we know that a variety of things can happen which might cause your order to get damaged. Please email us at Konichiwa@AkikoDenise.com with the subject “damaged on arrival” and provide a picture of the damaged goods. Someone from our customer care team will get back to as soon as possible to help solve the problem.

 

Somethings Missing: Are you missing something that you ordered? Did your shipment say “delivered” but nothing was there? Please feel free to contact us at Konichiwa@AkikoDenise.com with the subject line “Somethings Missing” and we will help figure out what might have gone wrong and what we can do to fix the problem.

Fundraising teas – We do not accept refunds on our fundraising teas.

We hope that you enjoy all our teas and products, and if you have any other questions about returns, please feel free to contact us at Konichiwa@AkikoDenise.com

 

Place 1-2 teaspoon loose leaf in your tea vessel and add 6oz hot water. Avoid rapid boiling water, steep for 90-120 seconds. Each brew will have its own level of taste profile, notice each experience. Add more tea for a stronger taste.

Slowly Sip Selfishly!